OUR FEATURED SERVICES
Healthcare Annual Visit
Comprehensive nose-to-tail exams, screening, vaccinations and prevention from pediatrics to senior care.
Spays, neuters, mass removals, and other full service surgeries with full monitoring by licensed technicians.
Full mouth dental x-rays with assessment of all teeth individually and treatment plans catered to the patient.
Small Animal Services
In-house and outside laboratory testing as well as digital full body x-rays.
COVID-19 POLICY; Updated September 10th, 2020
As we receive information we will continue to update and revise our policies:
-When at all possible-call our office prior to arrival.
This will enable us to best prepare and give you direction on these new protocols.
-We are encouraging all clients to download our registration form off our website to complete ahead of your arrival.
-We have opened our lobby. Please wear masks while in the building.
-For life-threatening emergencies- a staff member will direct you on how to proceed upon arrival.
PATIENT INTAKE PROCEDURE
|-If you are sick, have a respiratory illness and/or fever- find someone else to bring your pet to the hospital.
-If you are ill and must bring your pet in yourself-YOU MUST REMAIN IN YOUR VEHICLE. Call our office once you arrive. A staff member will get your registration information and send someone out to get your pet.
-We are happy to have you back in the building. To try and lower your risk, as well as ours, we are requiring masks to be worn in the building at all times.
EXAM ROOM PROCEDURE AND CHECK OUT
-We are doing our best to schedule accordingly to maintain social distancing in the lobby. When you arrive you and your pet are welcome to come in and wait in the clinic, if you are more comfortable waiting in your vehicle we are happy to accommodate.
-Your exam will take place in an exam room with our veterinary technicians or assistants and our doctor.
-When the exam is completed we will check you out at the front desk.
*If you are more comfortable being serviced from your vehicle entirely, we will bring the patient in, discuss your pets health and findings over the phone, and check out from the vehicle.
PATIENT DISCHARGE, VISITATION, AND PRESCRIPTION REFILL
|-If your pet is ready to go home from a hospital stay, our office will schedule a designated pick up time.
-For stable hospital pets, we are discouraging all patient visits. You may call for updates regularly.
-For critical hospital patients, visitation will be limited to no more than two people and a maximum of 20 minutes.
-No walk in medication refills please. If you currently receive medications from our hospital-you must call ahead for any needed refills and schedule a time for pick up.
Recommendations from health officials are changing rapidly. We at Horizon Veterinary Service, will update you on any policy changes as they happen. For additional questions please call our office at 765-564-3400.